1. About the training, we have manual user manual and video to show how to use the machine. Our machine is easy to operate. We also provide training on video line.
2. About the after-service,our machine warranty is 12 months.
The quality of our machine is good. There are very few problems with our machines. Even if your machine has problem, it is easy to be solved. Because all of our machines adopt the special modular design and we have specialized after-sale department.The customers only needed to take some pictures or video for us to confirm the problem. Meanwhile,our engineer can also provide the on-line service,which means that we can check the problem in video directly.
After confirming the problem,the new accessories will be sent to you within 3 working days. If it is in the warranty, the accessories will be free of charge. After the accessories arrive,we will provide the detailed instruction for repair.
3. About the delivery, generally, we ship the machine by DHL or TNT door to door service. The shipping time is 3-7working days.
About the payment method , we accept bank transfer, Western Union, Trade Assurance order on Alibaba, credit card, cash etc.